Shipping policy

Delivery Timing
If you require products delivered by a certain date, please email info@momskimchi.co.za to verify your product availability. We reserve the right for delivery timing to change from time to time due to courier partner delays out of our control.
  • Gauteng: Same Day or Up to 2-Day Delivery
  • Western Cape: Same Day or Up to 2-Day Delivery
  • Every Other Province: Next Day or Up to 3-Day Delivery.
  • Outlier Area's: 2-Days or Up to 4-Day Delivery.
Shipping Terms
Moms Kimchi is not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers after they have been dispatched. Moms Kimchi cannot be held responsible / liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with carrier for damaged and/or lost shipments. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info.